Accessibility Statement
East Coast Building Consultants is committed to making its website accessible to everyone, including people with disabilities. We want every visitor — whether arranging private certification, a dilapidation report or a pool fence inspection — to be able to find information and contact us easily.
Our conformance target
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive and neurological disabilities.
This website is partially conformant with WCAG 2.2 Level AA: most of the site meets the standard, but some content does not yet fully conform. We are actively working to close the remaining gaps, which are listed under “Known issues” below.
What we have done
- A “skip to content” link and a single, clearly labelled main content region on every page, so keyboard and screen-reader users can move straight to the page content.
- The site language is set to Australian English (en-AU) so screen readers pronounce content correctly.
- Meaningful text alternatives (alt text) for images.
- A logical heading structure on each page.
- Visible keyboard focus and support for navigating the site with a keyboard.
- Every visible field in our enquiry and quote forms has a label that is programmatically linked to it, so screen readers announce each field correctly.
- Decorative icons and graphics are hidden from screen readers so they do not add noise to the page.
- Body text and interface colours have been reviewed and meet the 4.5:1 contrast ratio required at Level AA.
- Animation and smooth scrolling are switched off automatically for visitors whose device is set to reduce motion.
- Automated accessibility testing (axe-core, against WCAG 2.2 Level AA) runs over a representative set of pages in a real browser, at both desktop and mobile widths and with the mobile menu open. The most recent run, on 7 September 2026, reported no violations.
- Where automated testing could not decide a colour-contrast result — text over photographs and gradients — each case was measured by hand. All pass, the narrowest at 5.6:1 against the 4.5:1 required.
- The office location map no longer loads until you choose to open it, so the page does not embed third-party content unless you ask for it.
Known issues
We are aware of the following issues and are working to resolve them:
- Screen-reader testing: our automated checks are in place and passing, but a full manual walkthrough with screen readers (NVDA and VoiceOver) has not yet been completed. Automated tools cannot detect everything — roughly a third of WCAG criteria need human judgement — so until that walkthrough is done we cannot claim full conformance.
- Form error messages: if a form submission fails, the error is shown on a separate page rather than announced beside the field concerned. We are reviewing how this is presented to screen-reader users.
- Embedded map: our office location map is provided by Google Maps, and its accessibility is outside our control. It now loads only if you choose to open it, and every address and phone number shown on the map is also given as text on the same page.
- Older documents and images: some material carried over from our previous website is still being checked for text alternatives and reading order.
How this website was assessed
This statement is based on a self-evaluation combined with automated accessibility testing using axe-core, run in a real browser across a representative set of pages at both desktop and mobile widths. Testing is part of our build process rather than a one-off exercise, and was last run on 7 September 2026. A manual audit using screen readers is still to be carried out, and this statement will be updated as issues are resolved.
Feedback and contact
We welcome your feedback on the accessibility of this website. If you encounter a barrier, or need information from this site in a different format, please contact us:
- Email: info@ecbc.au
- Phone: (02) 6680 8705
- Post: 37/5 Easy Street, Byron Bay NSW 2481
We aim to respond to accessibility feedback within 3–5 business days.
This statement was last reviewed on 7 September 2026 and replaces the previous version dated 22 July 2026.